Last updated: 20 September 2026
These terms apply when you purchase products from This Tiny Life.
About us
This Tiny Life is operated by:
Jack Miles trading as This Tiny Life
Unit 53CUnimix House
Abbey Road
London
NW10 7TR
United Kingdom
Email: thistinylife@outlook.com
Our products
We sell small-batch and seasonal products including food, homeware and other goods connected with This Tiny Life.
We try to describe and photograph our products as accurately as possible.
Many of our products are handmade, naturally produced or made in small batches. This means there may be minor variations in colour, appearance, texture or finish between individual products. These natural variations are not faults.
Any material information about a product will be provided on the relevant product page before purchase.
Food products
Where we sell food or drink, relevant food information will be provided on the product page and/or product packaging as required.
Please read ingredient, allergen, storage and usage information carefully before consuming a food product.
Natural products may vary between batches.
Honey may naturally crystallise over time. Crystallisation is a natural process and does not mean that the honey has spoiled.
Honey is not suitable for children under 12 months.
Candles and other products requiring safety instructions
Please read and follow all safety information and instructions supplied with a product.
For candles in particular, always follow the safety information provided on the candle or its packaging.
Placing an order
When you place an order through our website, you are offering to purchase the products shown in your basket.
After placing an order, you’ll normally receive an automated acknowledgement.
A contract between us is formed when we accept your order.
We may decline or cancel an order where, for example, a product is unavailable, there has been an obvious pricing error, payment has not been authorised, or we reasonably suspect fraud or misuse.
If we’ve taken payment for an order we’re unable to fulfil, we’ll refund you.
Prices and payment
Prices are shown in pounds sterling.
The total price payable, including applicable delivery charges, will be shown before you complete your purchase.
Payments are processed securely through our payment provider, currently Stripe. We do not receive or store your full card details.
Pre-orders and seasonal releases
Some products may be made available as pre-orders or limited seasonal releases.
Where a product is a pre-order, we’ll make that clear on the product page and provide an estimated dispatch date or dispatch window.
Estimated dispatch dates can occasionally change for reasons outside our reasonable control. If there is a significant delay, we’ll contact you.
Availability of limited or seasonal products is not guaranteed until an order has been accepted.
Delivery
We currently deliver within the United Kingdom.
Delivery options, charges and estimated times will be shown before you place your order.
Unless another timeframe has been expressly agreed with you, goods will be delivered within the period required by applicable consumer law.
Please make sure the delivery address you provide is complete and accurate.
More information is available in our Delivery & Returns Policy.
Cancellation and returns
For most goods purchased online, consumers have a legal right to cancel within 14 days after receiving them.
Further information about cancellations, returns, refunds, seasonal boxes and excluded products is set out in our Delivery & Returns Policy.
Nothing in these terms affects your statutory rights.
Faulty or incorrect products
Goods must be of satisfactory quality, fit for purpose and as described.
If something you’ve bought from us is faulty, damaged, incorrect or not as described, please contact thistinylife@outlook.com.
Your statutory rights concerning faulty goods are not affected by these terms.
Availability
Our products are often produced in small quantities.
We may limit the number of units that can be purchased in a single order where this is stated on the product page or reasonably necessary to manage limited stock.
Occasionally an item may become unavailable after an order has been placed. If we cannot supply something you’ve ordered, we’ll contact you and refund any amount paid for that item.
Events outside our reasonable control
We are not responsible for delays or failures caused by circumstances genuinely outside our reasonable control.
If such circumstances materially affect your order, we’ll take reasonable steps to minimise the impact and keep you informed.
Nothing in this section affects rights that cannot legally be excluded.
Our liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
We do not exclude or limit any rights or remedies you have as a consumer under applicable law.
Intellectual property
Unless otherwise stated, the content on the This Tiny Life website — including photographs, illustrations, writing, branding and other original material — belongs to us or is used with permission.
You may use the website for your own personal, non-commercial use. You may not reproduce or commercially exploit our content without permission.
Personal information
We process personal information in accordance with our Privacy Policy.
Changes to these terms
We may update these terms occasionally, for example if our products, services or legal obligations change.
The terms that apply to your purchase will be those in force when you place your order.
Governing law
These terms are governed by the laws of England and Wales.
If you live elsewhere in the United Kingdom, you continue to benefit from any mandatory consumer protections that apply where you live and may have rights to bring proceedings in your local courts.
Contact
Jack Miles trading as This Tiny Life
Email: thistinylife@outlook.com
Unit 53CUnimix House
Abbey Road
London
NW10 7TR
United Kingdom