Last updated: 20 September 2026
This privacy policy explains how This Tiny Life collects, uses and protects your personal information when you visit our website, contact us or place an order.
Who we are
This website and shop are operated by:
Jack Miles trading as This Tiny Life
Unit 53CUnimix House
Abbey Road
London
NW10 7TR
United Kingdom
Email: thistinylife@outlook.com
For data-protection purposes, Jack Miles trading as This Tiny Life is the controller of the personal information described in this policy.
Information we collect
Depending on how you use our website, we may collect information including:
- your name;
- billing and delivery address;
- email address;
- telephone number, where provided;
- details of products you order;
- payment and transaction information;
- correspondence you send to us;
- information needed to process returns, refunds or customer-service queries; and
- technical information generated when you use our website, including information associated with essential website and checkout cookies.
We do not receive or store your full payment-card details. Payments are processed by our payment provider.
How we use your information
We use personal information where necessary to:
- process and fulfil your order;
- take and administer payment;
- arrange delivery;
- send order and dispatch information;
- deal with returns, refunds and customer-service enquiries;
- prevent fraud and protect the security of our website and shop;
- maintain appropriate business, tax and accounting records; and
- comply with our legal obligations.
Where processing is necessary to fulfil an order, we generally rely on performance of our contract with you.
Where we need to keep information to comply with legal requirements, we rely on the relevant legal obligation.
Where we rely on consent for a particular activity, you may withdraw that consent.
Payment processing
Payments are currently processed by Stripe.
When you make a payment, Stripe processes information needed to complete and secure the transaction.
We do not receive or store your full card number.
Stripe processes personal information in accordance with its own privacy terms and applicable data-protection law.
Delivery
We may share the information necessary to deliver your order, such as your name and delivery address, with Royal Mail or another delivery provider used to fulfil your order.
We only provide information reasonably necessary to arrange and manage delivery.
Our website and WooCommerce
Our shop is built using WordPress and WooCommerce.
These systems may process information needed to provide the website, operate the shopping basket, process orders, maintain security and enable checkout.
Cookies
Our website uses cookies and similar technologies where necessary to operate the website and online shop.
This can include cookies needed to:
- remember items placed in your basket;
- operate checkout;
- maintain website security; and
- keep the website functioning correctly.
Strictly necessary cookies do not generally require consent where they are essential to provide a service you’ve requested.
At present, we do not use advertising or behavioural tracking cookies.
If we introduce non-essential cookies or similar technologies that require consent, we will provide an appropriate consent mechanism.
Who we share information with
We only share personal information where reasonably necessary.
This may include:
- Stripe, for payment processing;
- Royal Mail or another delivery provider, to deliver orders;
- providers that host or support our website and ecommerce systems;
- professional advisers such as accountants where necessary; and
- government, regulatory or law-enforcement bodies where we’re legally required to do so.
We do not sell your personal information.
International processing
Some service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we expect appropriate safeguards required by applicable data-protection law to be used.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Order and transaction records may be kept for longer where necessary to meet tax, accounting, legal or record-keeping requirements.
Customer-service correspondence and other information will be deleted or anonymised when it is no longer reasonably required, subject to any legal obligations.
Your rights
Depending on the circumstances, UK data-protection law gives you rights concerning your personal information. These may include the right to:
- ask for a copy of information we hold about you;
- ask us to correct inaccurate information;
- ask us to erase information in certain circumstances;
- ask us to restrict how information is used in certain circumstances;
- object to certain processing;
- receive certain information in a portable format; and
- withdraw consent where we rely on consent.
Some rights are subject to exemptions and may not apply in every situation.
To exercise a right, email thistinylife@outlook.com.
Complaints
If you have a concern about how we use your personal information, we’d be grateful for the opportunity to address it first.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.
Security
We take reasonable steps to protect the personal information we hold and use service providers designed to provide appropriate security.
No online system can be guaranteed to be completely secure.
Changes to this policy
We may update this privacy policy if our services, suppliers or legal obligations change.
The current version will be published on this page with its latest revision date.
Contact us
Jack Miles trading as This Tiny Life
Unit 53CUnimix House
Abbey Road
London
NW10 7TR
United Kingdom
Email: thistinylife@outlook.com